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Automobile Engineer :
Create technical/visual design concepts and implement using standard tools/templates
• Create design proposals as response to given specification
• Create Ideas
• Propose which ones to work on
• Develop concept or prototype
• Finalise the design
PCM Engineer: Execute problems solving actions to respond quickly to issues in business processes
• Identify the problem or issue
• Specify and deliver the solution
• Initiate corrective or preventive actions when appropriate
Create/maintain and provide correct design data for project & stakeholder collaboration
• Design data, product model
• Product data as part of product model
• Drawings
Develop capability
• Create performance improvement ideas (process & tool know-how)
• Take development actions (own design know-how)
Authority to decide
• Proposing justified design ideas/solutions to problems to work on
• Project plan - how own work is organised.
• Effective way of using own time
• Effective ways of using tools
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Maintenance Development Engineer :
Riyadh
Did you know KONE moves over one billion people every day? As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging and developing our people. We employ over 55,000 driven professionals in over 60 countries worldwide joined together by a shared vision.
As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Reporting directly to the Service Manager, we are looking for an energetic and enthusiastic Maintenance Development Engineer to be based in Riyadh, supporting our service sales teams in different offices in Saudi Arabia.
Responsibilities:
Provide technical support to the service sales team to develop, sell and successfully implement KONE products and service solutions that meet customer’s needs
Answer customers technical questions and support the service sales team with technical issues
Support the service sales by analyzing customers’ technical needs and develop proposals outlining how KONE’s products and services can provide clear solutions to meet these needs
Provide technical and costing support for the sales process
Ensure that the proposed solution fulfils the codes, regulations and safety requirements
Maintain and update projects and contracts data on CRM & SAP
Requirements:
Electrical or mechanical engineering degree
2 - 5 years of experience in field maintenance operations is a must; preferably in the same industry
Sales experience is an added value
Excellent communication skills and ability to collaborate with different stakeholders
Excellent Arabic and English language skills
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Computing Specialist - Americas :
KONE, founded in 1910, is one of the largest, award-winning elevator companies in the world and our offering for employees is as competitive as our offering for customers. Not only do we provide highly competitive salaries, company vehicles for specific roles, and world-class benefits for our salaried employees - we also pride ourselves on our culture and principles. Innovation, sustainability, collaboration and ethical business practices are just some of the pillars that we use to define our own success. Come join our family in KONE Americas to be a part of something big!
We are looking for a Computing Specialist for KONE Americas who will maintain the quality level of Data Center services provided by Outsource Partner, as well as maintain good IT processes for Data Center service related incidents with Outsource Partner and evaluate monthly status and capacity reports provided by Outsource Partner and follow up on corrective action where needed.
Essential Functions:
- To support the global business on IT matters during the North American time zone hours by facilitating follow up on design, implementation and enhancements of the infrastructure with key IT suppliers.
- To support keep business running by maintaining high availability for all Data Center services by managing the outsourcing partner through effective use of all processes and operational reviews. Follow-the-sun support, taking over from area and handing over to other area in case it is required.
- To own & supervise 3rd party operations of local & centralized IT services based on standard Microsoft solutions (O365 applications, MS SQL, MS Server services, non-SAP Archiving.)
- To assist License management team with license data collection and provide advice for license optimization.
- To follow up on operational services from services restoration, performance improvement and new services delivery to our internal IT consumers.
- To keep users informed of disruptions agreed computing service levels which affecting business operations & distribute regular reports & information on Global activities & performance.
- To evaluate and improve processes and procedures relating to Centralized & Distributed computing Operations.
- To establish the foundations for a knowledgeable and responsive distributed computing Infrastructure Operations organization.
- To support & follow up on the rollout of service changes requests.
- Technical review of new hardware & software orders (capex process).
- Technical/Commercial review of Service Purchase Orders & billable changes (Demand process) SW license management for global & central solutions.
- To review & maintain the Reference Architecture Documents.
- To advice capacity optimization opportunities.
- Server Hardware refresh management & Hardware technology planning for local server systems. Hardware Standardization Ownership (Servers, PC, Storage & Backup). Maintain hardware standardization.
- Follow up on company owned Hardware and Software maintenance & service contracts for regional solutions.
- To maintain supported Software versions and advice application owners timely on recommended Software upgrades to maintain supportability.
Experience:
-5+ years’ experience in managing IT Operational activities.
-Good experience of managing & working to Service Level Agreements (SLAs).
-Cross-functional exposure (ideally service, manufacturing, engineering, purchasing, IS installation etc.)
-Experience of leading & managing a customer service team, both directly & remotely.
Education:
- Bachelors and/or Master Degree in Computer Science, Information Systems or 7+ years of related experience.
Specific Skills, Knowledge & Behavior:
- Proven ability to manage service improvement projects on time, within budget & with desired outcome (ROI).
- Strong knowledge of distributed computing suite of applications, VMWare products, SAN Storage & Cisco backbones.
- Technical skills in Microsoft solution stack, &/or complementary partner solutions (VMware, SAN Storage, Cisco backbones etc.)
- Strong Project Management skills.
- Good budget management skills.
- Strong Incident & Problem analysis skills.
- Strong customer service.
- Passion for continuous improvement.
- Proven ability to work in a virtual, cross-cultural environment with numerous stakeholders.
- Ability to work, coordinate people & get results in a virtual environment (remotely) within a highly matrix organization.
- Flexible work hours.
- Excellent written and oral communication skills.
- Ability to understand "the big picture" and to learn quickly.
- Ability to work independently without need.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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